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Technician

Technician shall be able to:
i. Participate in shifty duty teams according to the predefined roster;
ii. Execute Planned Maintenance schedules;
iii. Perform Corrective Maintenance work on a daily basis; and
iv. Implementation of modification and improvement works under the supervision of the Authority’s supervisory staff.

 

Technician
• Certificate in computing and/or Electronics Engineering or other appropriate discipline with at least 1 year technical support experience on the installation, operation and Maintenance services of IP Telephony/PABX system;
• With experiences in supporting Huawei IP network infrastructure;
• With experiences in supporting, Microsoft Windows 10 & 11 ;
• Valid Hong Kong driving license (class 1, 2) is preferable;
• Valid certificate of accessing to confined space which is recognized by HKSAR is preferable;
• Valid certificate of accessing to construction site which is recognized by HKSAR is preferable; and
• Spoken and written English and Chinese.

A. Front Line Support (24x7 Operations)

  • Provide first-line and second-line technical support for Airport Telephone System.
  • Monitor system alarms and logs per shift.
  • Perform system health checks and daily operational verification.
  • Handle fault calls and update incident records in IPMS (or equivalent system).
  • Perform troubleshooting and rectification

B. Corrective Maintenance

  • Diagnose and rectify hardware/software faults.
  • Replace faulty components (phones, line cards, power supplies, network modules).
  • Support cable fault investigation and coordinate with cabling teams.
  • Perform configuration changes

C. Planned & Preventive Maintenance

  • Execute scheduled maintenance activities

 
Ref ID:  62309
Location: 

hong kong, HK, HK

Business Unit:  Commercial Group
Full Time/ Part Time:  Full Time
Job Function:  Technical
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