About HKT



HKT Group Overview


HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and a leading innovator. Its fixed-line, broadband, mobile communication and media entertainment services offer a unique quadruple-play experience. HKT meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, media entertainment, enterprise solutions and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting and contact centers.

HKT is the first local mobile operator to launch a true 5G network in Hong Kong. Backed by its substantial holding of 5G spectrum across all bands and a robust and extensive fiber backhaul infrastructure, HKT is committed to providing comprehensive 5G network coverage across the city.

HKT delivers end-to-end integrated solutions employing emerging technologies such as 5G, cloud computing, Internet of Things (IoT) and artificial intelligence (AI) to accelerate the digital transformation of enterprises and contribute to Hong Kong's development into a smart city.

Riding on its massive loyal customer base, HKT has also built a digital ecosystem integrating its loyalty program, e-commerce, travel, insurance, FinTech and HealthTech services. The ecosystem deepens HKT’s relationship with its customers thereby enhancing customer retention and engagement.

The share stapled units of the HKT Trust and HKT Limited are listed on The Stock Exchange of Hong Kong Limited (SEHK: 6823).

HKT Limited is a company incorporated in the Cayman Islands with limited liability


Our Expertise

Premier ICT Service Provider

HKT is a leading innovator and the premier ICT service provider in Hong Kong. Having invested substantially in fiber and mobile infrastructure, we work tirelessly to deploy the latest technologies to meet the needs of our customers.

New business verticals such as financial services, insurance, telemedicine, and a loyalty program based on data analytics represent future growth engines.


True 5G Experience

We offer a unique 5G experience with VR 4K/8K content, 360-degree immersive experience, AR experience with virtual content and 5G mobile gaming.

Our 5G enterprise solutions, including VR broadcasting, remote telemedicine or consultation, autonomous driving, and industrial automation solutions, help accelerate enterprises’ digital transformation.


Into the Digital Era

Contributing to Hong Kong continued development into a smart city, HKT offers a variety of digital services including mobile payment, digital financing and virtual banking, online travel, and online shopping.

We also operate a loyalty program to enhance customer experience and satisfaction. By analyzing data, we can provide customers personalized services and predict their future purchasing behaviors.


Our Location

HKT is Hong Kong leading operator in fixed-line, broadband and mobile communications services. We also have operations in mainland China and overseas markets. PCCW Global is the international operating division of HKT. Our global network covers more than 3,000 cities and 160 countries. PCCW Global maintains regional centers in 11 countries. HKT Teleservices has a global contact center network in 14 locations in Hong Kong, mainland China and the Philippines.

Diversity & Inclusiveness

HKT has over 16,200 employees located in 46 countries and cities. Our workforce comprises employees of over 60 nationalities with a diverse range of expertise and background. We strive to provide a fair, inclusive and high performing work culture for our employees globally. Human capital is a core organization capability that powers our long-term success. We are a signatory to the Racial Diversity and Inclusion Charter for Employers under the Equal Opportunities Commission.