Technical Officer

To provide on-site services at customer’s office venues, including Science Park offices and the Park and support technical issues related to hardware and software and resolve user inquiries.
• To deliver on-site services and provide support at the Customer’s premises within the tentative service hours during working days, exclude Saturday and public holidays.
• To support users through ongoing assistance, maintaining satisfactory daily operations.
• To support Customer’s IT team with assigned tasks and projects, contributing to overall IT operations.
• To provide monthly regular review to ensure the service quality of IT support services