Service Engineer

The Job:

• To handle project provisioning & project restoration on different Network Security solution, likes NAC, WAF, SIEM, EDR & Firewall infrastructure solutions

• To provide technical consultancy services to customer

• To assist / prepare demonstration on security solution to customer

• To communicate with vendors on technical support issues

• To perform ad hoc or emergency call out (ECO) service when required

The Person:

• Degree / Higher Diploma holder in Electronic Engineering or Information Technology or related disciplines

• Solid experience on data networking security solution on Checkpoint, Fortigate & Palo Alto products

• Experience in system administration role in a Unix / Linux environment is preferred.

• Strong problem solving and analytical skills

• Self motivated, customer oriented and able to work under pressure

• Proficiency in spoken and written in both Chinese and English

• Holder of professional certifications such as Checkpoint or Palo Alto or Fortinet will be an advantage

• Experience with Java, Python, Javascript or other web services development languages will also be an advantage

• Minimum 2 years’ relevant experience in Data Network or Security solution experience

• Candidates with less experience will be considered as Assistant Service Engineer / Senior Technical Officer