Senior Technical Officer

Job Brief:

Hands on experience engineers are involved in project Scope of Work delivery until project completion. Projects are focused on Windows, Linux by ESXI, and Quentin , Commvault backup solution, as well as software and services from other partners. Additionally, the position will mainly assist to deliver different solution implementation, and maintaining VMware virtualization solutions based on ESXi and different backup solution. The ideal candidate has a strong technical background in VMware, Windows, Linux and backup technologies and a proven track record of delivering robust and efficient solutions.

Key Skills:

· Configure and manage WSUS for effective patch management across Windows environments.

· Administer and support Windows Server and desktop environments.

· Manage Linux systems, including installation, configuration, and maintenance.

· Manage and maintain Active Directory services, including user accounts, groups, and permissions.

· Implement security best practices for cloud and AD environments.

· Manage Quentin environments and integrate them with existing data management practices.

· Develop and maintain backup policies, procedures, and documentation.

· Collaborate with IT teams to ensure seamless data protection and recovery.

· Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.

· Optimize cloud infrastructure for performance, scalability, and cost-effectiveness.

· Monitor and maintain system performance, availability, and security.

· Develop and maintain documentation for cloud architecture and AI solutions.

· Stay up to date with the latest cloud and AI technologies and best practices.

· Routine standby with on-call availability with varied shifts including nights, weekends and holidays

· Deliver main project deliverables on different test plan, end user handover session and configuration sheet

Experience and requirements:

· Four years or more of related system engineer experience is preferred

· Technical knowledge of infra stack (Windows and ESXI server, DNS, DHCP, Active Directory migration services 2016/2019/2022, Clustering, Hyper V, PowerShell scripting)

· Technical knowledge of on-premises (Exchange 2013/2016/2019) and email infrastructure related areas – Exchange cert renewal, CA Setup

· Experience in handling general server hardware installation and configuration

· Experience in different backup solution like Quentin and Commvault

· Any MCSE and VMware certificate is preferred

· Experience on Microsoft Exchange and Ansible is advanced

· Basic knowledge in security hardening for example Nessus and CIS is advanced

· Good manner for support to end-users

· Excellent decision making and critical-thinking skills

· Excellent organizational and communication skills are required

· Ability to meet deadlines with Projects and Assignments

· Participate in non-office work rotation during project period

· Must be self-motivated and have a positive attitude

· Knowledge in PowerShell and Scripting to support administration and automation of Active Directory is advanced