Business Development Manager

Your Role:

• To be responsible for providing service management and support to company’s key commercial customers

• To work with different functional teams on existing project expansion and new business development

• To act as a focal escalation contact point to customers on all commercial issues

• To establish and maintain a close working relationship with internal functional areas and external parties such as service partners related to local and international services/products, service provisioning, billing management, complaint resolution, operations reports, and crisis management

• To monitor the Service Level Agreement (SLA), manage and deliver the projects within agreed schedule and quality

The Person:

• Degree holder or related disciplines with at least 8 years’ working experience

• Solid experience in customer service management role 

• Experience in call center industry is an advantage

• Customer-focused, mature, independent and able to work under pressure

• Strong communication and interpersonal skills

• Good skill in PPT and commercial service proposal writing 

• Proficiency in spoken and written in both Chinese and English

Interested parties please click “Apply Now” or WhatsApp 90201638.