Manager, Regional Engagement (Asia)

PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network footprint reaching over 3,000 cities in 160+ countries across 5 continents, our truly global coverage combined with local on-the-ground knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East.

About Console Connect by PCCW Global

Console Connect by PCCW Global is a platform for the Software Defined Interconnection® of applications and infrastructures. It allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and applications providers.

Console Connect is the only digital platform that is underpinned by one of the world’s largest private networks and a Tier 1 global IP network that is ranked in the top 10 for IPv4 and IPv6 peering, delivering higher levels of network performance, speed, and security to meet the digital needs of today’s interconnected users and communities.

Summary:

Regional Engagement Manager is responsible for the overall management of Global Internet Access (GIA), MPLS, SD-WAN, cloud computing, fiber products, and NaaS (Network-as-a-Service) in the Asia region. Responsibilities include supporting pre-sales and sales teams to win customer deals and achieve AOP targets, leading and overseeing network expansion projects in the Asia region to drive traffic growth and service coverage, reducing network costs, preparing business cases for funding support on network projects, and providing support to solutions teams in other regions.

Role and Responsibilities:

• Overall management of GIA, MPLS, SD-WAN, and fiber products in Asia’s sales regions to achieve product revenue and profit targets
• Support pre-sales and sales teams with customer proposals and bids related to GIA, MPLS, SD-WAN, fiber products, and cloud computing
• Monitor market trends for GIA, MPLS, SD-WAN, and fiber services in Asia’s regions, proactively respond to changing customer requirements, recommend actions such as marketing promotions, and engage in sales activities to ensure the Annual Operational Plan (AOP) targets are met
• Lead and oversee IP and fiber network augmentation and expansion projects
• Collaborate closely with the Vendor Management team to drive network cost-saving initiatives
• Ensure updated MPLS and Ethernet interconnect information (e.g., pricing, service features, capabilities, and coverage) is maintained
• Provide regional input for periodic product costing and information updates and contribute to AOP planning
• Prepare business cases for capital and operational expenditure funding to support GIA, MPLS, SD-WAN, and fiber business growth
• As a member of the Global Engagement team, provide support to Regional Engagement Managers in other regions when needed
• Perform additional activities, duties, or responsibilities as required

Experience/Qualifications:

• Undergraduate degree in Telecommunications, Engineering, IT or a related discipline
• Minimum of 5 years of relevant product management experience in the telecom or IT industry
• Solid product/technical knowledge of IP, MPLS, SD-WAN, Cloud (Azure/Google/AWS), and SASE/Security, including applications and solutions for enterprises and wholesale carriers
• Experience in the Asian or China telecom market is an advantage but not mandatory
• Good knowledge of Cloud/Automation tools such as n8n, Zapier, or Google Workspace, and data analytics tools such as Power BI, is an advantage
• Excellent negotiation, interpersonal, and presentation skills; Highly motivated and results-oriented
• Language skills: Fluency in Mandarin, Cantonese, and English (verbal and written) is required
• Willing to travel overseas to meet customers, vendors, and attend trade shows as required by business needs