Cloud Partner Innovation Technical Manager

Cloud Partner Interconnect Technical Manager

PCCW Global is investing heavily in enabling digital automation across all areas of its business through an innovative software-defined platform called “Console Connect”.  It provides automated interconnection, data centre to data centre and cloud/SaaS/IX/app connectivity, allowing customers to purchase and manage their access to business-critical data, SaaS applications and business partners around the globe through an online environment. With the fast growth of on-demand and digital business surrounding the new platform, a new opening has arisen for a Senior Cloud Partner Interconnect Technical Manager based in Singapore.

Reporting to the Vice President of Platform Business & Innovation, this role is responsible for Innovation of Cloud/SaaS product features on Digital Platform development and Cloud / SaaS Partner Network Interconnection globally.

Responsibilities

• Serve as subject matter experts to innovate and resolve problems from running digital platform business related to Cloud and SaaS Partner Interconnect and features
• Own technical relationship with Cloud and SaaS Partners globally
• Engage platform system, engineering and operation teams to deliver Enterprise OKR set by Senior Management Team related to Cloud / SaaS partnership and business
• Manage project with internal technology team and external partners on digital platform capabilities enhancement and process re-engineering related to cloud / SaaS business and operations
• Drive growth with Cloud and SaaS partners in service capabilities, global coverage and feature varieties on the platform

Essential Skills and Experience

• A University Degree holder or equivalent in Computer Science / Information Technology / Engineering or related discipline
• Certification in public cloud certifications is preferred
• At least 5 years experiences in Global ICT / Cloud / SaaS industry
• Prior experience on day-to-day technical support, operational management or digital marketplace of the global cloud / SaaS products and services
• Experience in leading technical engagement and partnership is required
• Understanding of the basic legal and commercial concepts in Cloud/SaaS partnership and business model
• Strong verbal and written communications skills are a must, as well as the ability to work effectively and deliver results across multi-functional, multi-cultural, remote and virtual teams
• Excellent interpersonal and organisational skills
• Passionate about delivering excellence and continual improvement in a fast-paced, agile global business
• Some global travel may be required
• Candidate with less experience may be considered for post of Cloud Partner Technical Interconnect Manager