Senior Project Manager

Key Responsibilities:

Strategic Leadership, Account Management & Team Management

Act as the primary senior contact for the project
Take full ownership of client account performance, including revenue growth, service delivery, and customer satisfaction.
Lead regular client governance meetings, service reviews, and strategic planning sessions.
Build trusted advisor relationships with senior client stakeholders.

Team Leadership & Line Management

Provide direct line management to engineers delivering maintenance and support services on key client accounts.
Oversee day-to-day performance, workload planning, and development of subcontractor resources.
Manage and mentor Project Supervisor’s, supporting their development in project delivery, commercial awareness, and client engagement.
Conduct performance reviews, set objectives, and support career development plans.
Ensure appropriate resourcing across both project delivery and maintenance activities.
Foster a high-performance, safety-first, and client-focused team culture.

Solution Design & Bid Leadership

Provide senior oversight and direction for technical solution design across structured cabling projects.
Review and approve complex designs, cost models, and bid submissions.
Lead strategic bids and high-value tenders, ensuring competitive and compliant proposals.
Support commercial negotiations and client presentations.

Project & Programme Delivery

Provide senior leadership across multiple concurrent projects and programmes.
Oversee project managers and delivery teams to ensure consistent, high-quality execution.
Ensure all projects are delivered Safely, On time, Within budget and  In line with contractual and technical requirements
Manage complex, high-risk, or high-value projects directly where required.
Drive continuous improvement in project delivery methodologies and standards.
Ensure robust handover into support/maintenance phases where applicable.

Financial & Commercial Management

Hold full P&L responsibility across projects and managed accounts.
Manage revenue forecasting, budgeting, and margin performance.
Oversee commercial governance including:
Contract compliance
Variations and change control
Risk and opportunity management
Drive profitability across both project and service delivery streams.
Lead final account negotiations and ensure effective cash flow management.

Pre-Requisites & Experience

Minimum 10 years’ experience within the structured cabling industry.
Proven experience in a senior project or programme management role.
Demonstrable experience managing large-scale, multi-site projects.
Proven experience in line management and team leadership, including engineers and junior project staff.
Strong background in account management and service delivery contracts.

Key Skills & Competencies

Strong strategic and commercial acumen
Advanced client relationship and account management skills
Proven people management and leadership capability
Excellent negotiation and influencing skills
Ability to manage complex programmes and multiple stakeholders
Strong analytical and problem-solving capability
High standards of governance, reporting, and documentation
Proficient in Microsoft Office & project management software

Personal Attributes

Leadership-oriented and decisive
Client-centric and commercially driven
Highly organised and results-focused
Adaptable in complex, fast-paced environments
Strong communicator at all organisational levels
Committed to continuous improvement and operational excellence