Senior Pre Sales Consultant / data network/ telecom (London) - Immediate start

Permanent

Full time

Hybrid

London

PCCW Global is a leading communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. Our truly global coverage combined with local on-the-ground knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East.

PCCW Global is looking for a full-time, permanent Solutions Consultant in our Global team to actively drive and manage the solution development at different pre/post stages of the sales process and to ensure the delivery of creative, high-quality solutions. 

Responsibilities:

• Work in conjunction with the sales teams, technical teams, internal and/or external, as the solution and documentation owner for customers
• Plan, design and build standard solutions, bridging the customer’s business needs to PCCW products and services
• Deliver customized, high-quality, professional solution presentations, and communicate benefits to customers at all levels
• Respond to functional and technical elements of RFIs/RFPs
• Responsible for monitoring of the support industry technology needs and service trends
• Provide cross-function and cross-region support to Enterprise/Wholesale presales for global/regional network requirements
• Assist Bid team to complete formal RFP responses for customers’ data network projects and /or IT infrastructure projects, including Cloud, International Leased Circuits, layer 2 and layer 3 MPLS network, and ValueAdded Solutions (Mobility, Security, Digital Solutions)
   

Requirements:

• 5+ years relevant experience in a network and telecommunication solution design position.

• Significant relevant experience in relevant network and telecommunication solution design positions.
• Experience and strong understanding of various types of LAN and WAN technologies, e.g. TCP-IP, MPLS, VPLS and Layer-2 Services such as Spanning Tree and Ethernet, IPLC and ATM/FR, routing protocols such as BGP, OSPF, and EIGRP
• Experience in dealing with large international RFPs (Bid team) is a plus
• Creativity approach to build new solutions
• Knowledge of and experience with WAN and LAN CPE
• Experience and familiarity with network planning, design and operation on large data network
• Knowledge in relevant technology trends and outlooks like SD WAN, Portals, CRMs.
• Experience using collaboration tools, e.g. Jira, Slack, Trello and Google Worksheets is a plus
• Knowledge in network operation, IT and/or support environment is a plus
• Cisco Certified Network Professional (CCNP) is a plus
• Cisco Certified Design Professional (CCDP) is a plus
• SAFe knowledge is a plus
• Fluent in English and another major European language (German, French, Italian, Spanish)
• Excellent interpersonal, communication, negotiation and presentation skills
• Willingness to travel up to 25%.

We offer:

• Competitive Salary
• On Target Commission Scheme
• Medical Insurance
• Dental Insurance
• Life Assurance
• Cycle to Work Scheme
• Pension
• Working in international, cross-functional teams
• Learning and development opportunities

Reasons why you should join us!

1. A ride on an exponentially growing business.
2. Opportunity to tap into one of the largest user bases in Hong Kong of a single product. Making a small change can impact the daily lives of many.
3. A fun and open team culture.
4. A dynamic and fast-paced yet financially stable environment. We are part of the HKT group.
5. Easy access to the voice of customers via the insight community - the Club Pioneer. We are customer-centric, so we secure channels of getting user feedback timely.

*** No visa sponsorship is available for this position ***

PCCW is an equal-opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Statement (http://www.pccw.com/staticfiles/PCCWCorpsite/Terms%20of%20Use/Privacy%20Policy%20Statement/(PCCW)%20HR%20Privacy%20Policy%20Statement%20(version%20-%20Nov%202017).pdf)