UI/UX Designer

UX/UI Designer

Do you want to create a product impacting more than 3M people in Hong Kong? Are you ready to launch a game-changer? If yes, keep reading!

Digital Ventures (DV) is the digital venture arm under HKT. DV consists of verticals ranging from e-commerce, insurance, digital health, travel to financial services. We build the business based on the loyalty program (i.e., The Club) and big monetizable data from HKT.

Our team is growing! DV is now looking for a UX/UI Designer to work with our Product and Growth teams. You will be the critical person to fulfil the mission statement of DV – crafting a frictionless user experience for our members so that they can live better.

Reasons why you should join us!

1. A ride on an exponentially growing business. We’re having more than 2X in both traffic and Gross Merchandise Value YoY
2. Opportunity to tap into one of the largest user bases in Hong Kong of a single product. Making a small change can impact daily lives of many.
3. Exposure to a vast array of verticals. You won’t be confined to one industry in one company but multiple. Our existing portfolio includes e-commerce, insurance, financial services and travel
4. Staff’s exclusive offers to the Club. Examples are priority access to exclusive offers and tier upgrade
5. A fun and open team culture. We have team celebrations every month and cross-team events regularly to celebrate small milestones.
6. Opportunity to work with senior leaders from top tier consulting firms, start-ups, tech firms and banks. Get ready for intellectual conversation.
7. A dynamic and fast-paced yet financially stable environment. We are part of the HKT group.
8. Easy access to the voice of customers via the insight community - the Club Pioneer. We are customer-centric, so we secure channels of getting user feedback timely.

As a UX/UI Designer in DV, no one day is exactly the same. Your typical day could be a combination of the followings:

• Solve challenging UX/UI problems across a range of touchpoints with a balance between user needs/frictions and business goals/objectives
• Design and produce various design crafts (art direction, visual, interaction, information architecture, sketches, sitemap, user flow diagram, prototyping, wireframes to user interfaces, etc.)
• Create and develop styles guides and design systems to ensure unified and cohesive experiences across all touchpoints
• Listening to user’s needs, use data and consumer insights to guide the way to best solutions through the effective use of technology and delightful user experience
• Work closely with a cross-functional team of designers, engineers and product managers to solve design challenges
• Assist senior designer to deliver creatives and ability to solve problems creatively and effectively
• Able to handle multiple projects and meet deadlines

About you:

• You’re a great communicator and a self-starter. You have the communication skills to set up frameworks and brainstorm initial design concepts
• You have a user- and data-focused design mentality. You are constantly looking into user feedback and data insight to strive for continuous improvement
• You're a quick learner and passionate about user experience and talent that keeps you on technology's leading edge
• Your designed experience is intuitive to use by millions of people daily - impacting how they engaged with the products at every moment
• Your "can-do" attitude finds practical solutions to technical problems and can mentor others to deliver work, and make strategic solutions come real
• Positive, Open-minded, Responsible, Independent, Creative and Self-motivated

What you need to have as the essentials:

• A Bachelor's degree in Design, HCI, or any other related field of expertise
• Minimum of 2 years’ experience designing at consumer-focused tech or media companies
• Creative but still attention to details and organized to translate mid-level requirements into effective design artefacts
• Good communication skills to present and articulate design choices persuasively to business stakeholders
• Solid understanding of visual design consideration and pattern across responsive web platforms, mobile apps (iOS & Android) and websites
• Awareness of iOS/Android design systems
• Experience in participation or even running Design Sprints and alignment/discovery workshop using design thinking methodology is a plus
• Proficient in using Figma, Invision, Miro, Marvel, Adobe Photoshop and Adobe Illustrator
• Good team player, experience in working in a collaborative team environment
• Good command of spoken and written English and Chinese
• Willing to learn new technologies, tools and design techniques. Concept of illustration / programming is a nice-to-have, not a must.
• A strong portfolio that demonstrates not only your stellar designs, processes, and thinking but tells the story of how you were integral to the overall design process. (link to your online portfolio, or a PDF is required)