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Training Officer, Company Award and Mystery Shopper Program

Your role

  • Assist to delivery the soft skills training to our frontline sales of mobile business
  • Support the participation of various internal and external company awards
  • Manage the Mystery Shopper Program and support the functions of service excellence culture and making sure standard and practices are aligned
  • Prepare training report analysis and keep all training records up-to-date
  • Coordinate cross teams and/or departmental activities
  • Support ad hoc projects as assigned

To succeed in this role

  • Bachelor degree in Marketing, Business Administration or related disciplines
  • 1 years’ relevant experience, preferably gained in Telecommunications/ Retail industry
  • Strong and responsible team player who is proactive and agile with the "can-do" attitude in a fast-paced market environment
  • Good command of both written and spoken English and Chinese (Cantonese)
  • Fresh graduate will also be considered

Working Location: Tuen Mun or Quarry Bay (Flexible Working Location)

We offer the benefits of working with highly experienced professionals in an energetic and high-growth environment, competitive remuneration package plus satisfactory fringe benefits. If you wish to have an exciting and rewarding career, please send us your resume, quoting the reference number, your present and expected salary.

For more information on other job opportunities of PCCW, please visit our website.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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Ref ID:  38336

Hong Kong, HK, HK

Business Unit:  Consumer Mobile
Full Time/ Part Time:  Full Time
Job Function:  Quality Assurance & Training
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