Technical Officer

Your Role    

• Perform big data analysis to enhance Network Performance and Customer Satisfaction
• Design & invent tools and measures over advanced 5G/4G network to early detect customer problems and to improve customer experiences
• Support Network Benchmark projects and system AI development projects
• Provide fast response and resolutions to VIP and Corporate complaints with IOS/Android based Apps in a challenging environment
• Advanced E2E customer experience and network performance analysis & resolution 
• Enable AI-based trend analysis over network Big Data to monitor and assure excellent performance over networks, customer groups, device models, handset applications, and other different dimensions.

To Succeed in the Role

• Diploma holder in Electronic Engineering, Telecommunication or related disciplines with 1 year’ of relevant working experience will be an advantage
• Good programming skills – Python, Shell, SQL etc will be an advantage
• Strong analytical mind and self-motivated
• Able to work under tight schedule and challenging environment
• Good command of written and spoken English, Cantonese and Putonghua
• Fresh graduates are also welcome