System Analyst

• Project Management Support: Assist the Manager in managing project implementation activities, actively participating in the entire system development lifecycle, including analysis & design, coding, and testing.
• Provide expert system support: Troubleshoot and resolve technical issues related to our performance monitoring, IoT, and telecom systems.
• Stay ahead of the curve: Pursue and obtain professional certifications for enterprise-level systems and platforms to enhance the expertise and contribute to the team's knowledge base.
• Cross-Functional Collaboration: Collaborate effectively with developers, data engineers, security professionals, operators (DevOps, DataOps, MLOps), and business unit executives to identify and implement use cases.
• Empower clients: Develop and deliver comprehensive system training programs to client IT teams and related personnel, ensuring their understanding and effective utilization of our systems.

To Succeed in the Role

• Bachelor's degree (High diploma or equivalent) in Information Technology, Engineering, Computing, or a related field.
• Proven experience with Microsoft Windows (Workstation and Server), Linux, and network/security configurations.
• Familiarity with SQL Server, Oracle, MySQL, MariaDB, or other database systems.
• Knowledge of Virtual Machines (VM) and Kubernetes (K8s) environments.
• Demonstrated ability to independently acquire new skills and knowledge.
• Excellent communication skills, both written and verbal. Fluency in Cantonese and English (written and spoken).