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Service Engineer

HKT-COMMERCIAL GROUP has a strong track record in Information and Communications Technologies (ICT) innovations serving the needs of commercial organizations of different sizes and industries in Hong Kong, Mainland China and beyond. 

Job Description

  • Perform network implementation, provisioning and commissioning
  • Conduct configuration change, documentation and provide maintenance support for customer’s infrastructure and system
  • Provide technical support and troubleshooting for ICT integrated solution including network infrastructure products, wireless network products, network security products, unified communication products and cloud applications, etc.
  • To liaise with internal department, vendor and customer for deliver project implementation and managed service



  • Degree / Higher Diploma holder in Computer Science, Computer Studies, Information Technology, Information System or related disciplines
  • Minimum 5 years relevant experience in supporting network infrastructure support or in-house IT support, vendor support work, Network Operation Center (NOC) or related disciplines
  • Good technical knowledge in various brands of networking product and solution such as Cisco, Juniper, Fortinet, Huawei, etc.
  • Advantage to holder of professional certifications such as CCNA, CCNP, ITIL, etc.
  • Familiar with ITIL IT Service Management framework
  • Strong problem solving and analytical skills
  • Good customer service and interpersonal skills
  • Self motivated, customer oriented and able to work under pressure
  • Proficiency in spoken and written in both Chinese and English
Ref ID:  42909

Hong Kong, HK, HK

Business Unit:  Commercial Group
Full Time/ Part Time:  Full Time
Job Function:  Technology
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