Service Engineer

Your role

• Carry out installation and supporting work on various mobility products like Blackberry, MobileIron, Intune, AirWatch, Mobile Device Management and SMS Gateway which run on different email and server NOS platforms.
• Be responsible for technical hotline service to handle remote fault diagnostics, troubleshooting, problem solving and technical enquiries from customers
• Communicate and work with vendors on technical issues and problems.
• Perform implementation for project assignments

To succeed in this role

• High Diploma in Electronic Engineering/IT or equivalent
• Over 5 years work experience in installation and maintenance of Microsoft-based or Linux-based systems including the server hardware.
• Experience in handling technical hotline
• Knowledge of Networking, VMware, Microsoft Exchange, IBM Domino Note, Microsoft SQL and Android & IOS smartphone
• MCSE CCNA VMware certified preferable
• Good communication and interpersonal skills.
• Customer-oriented, self-motivated, and work independent