Senior Technical Officer, Cloud Operation Center

Your role

• Assist supervisor in operating Telecom Data Center at a high service level to meet the ISO Quality and Security Standard
• Resolve network problems in Telecom Data Center
• Operate and maintain the building facilities inside Telecom Data Center
• Manage customers on service provisioning and service restoration
• Carry out 7 x 24 shift duties in Telecom Data Center is required

To Succeed in the Role

• Higher Diploma/Higher Certificate in Information Technology, Computer Science, Communication Engineering with 2 years’ experience in Data Center or less experience with strong recommendation will also be considered
• DSE graduates with 3 years’ relevant experience or less experience with strong recommendations will also be considered
• Holder of related certifications e.g. CDCP, CCNA or ITIL will be an advantage
• Good customer service and interpersonal skills
• A team player who can work independently
• Proficient in spoken and written in both English and Chinese
• Fresh graduates are also welcome

Work Location: Hong Kong

We offer competitive salary package with attractive benefits, including no less than 14 days Annual Leave, Medical Insurance and Discretionary Bonus. If you have the desire for an exciting and rewarding career, please click APPLY NOW or apply by sending your resume immediately to career-engineering@pccw.com quoting your present and expected salary.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (www.hkt/privacy-statement), a copy of which will be provided immediately upon request.