Senior Service Operation Executive

This position involves supporting Service Sales by managing contract and invoice creation, as well as auditing the documents submitted by the sales team to ensure full compliance with corporate standards. This role plays a critical part in ensuring that the team adheres fully to the company's policies and guidelines.

Your role:

• Manage data and documents collection from Service Sales for the updating of systems to achieve productivity targets, and deliver excellent customer service.  Documents includes renewal contracts and customer invoices, in a timely manner
• Partner with cross-functional teams, including but not limited to group purchasing department, & engineering team to improve proprietary tools and systems
• Work closely with vendors & distributors
• Oversee materials and inventory

To succeed in this role:

• Minimum 3 year sales or customer service experience
• Knowledge of IT/telecommunications products and services is an advantage
• Aggressive, mature, result-oriented and able to work under pressure
• Good interpersonal and communication skills
• Good command of both spoken and written English and Chinese