Senior Service Executive

Your role

• Support to acquire ICT products maintenance services contracts and maintain customer relationship for assigned customer accounts 
• Strive to win-back untapped service users to increase service revenue and market share of the Company 
• Manage the service sales cycle from service selling to service contract completion 
• Liaise with customers and internal counterparts to deliver the service contracts and payments

To succeed in this role

• Higher Diploma or above in Business or related discipline
• Minimum 3 year sales or customer service experience
• Knowledge of IT/telecommunications products and services is an advantage
• Aggressive, mature, result-oriented and able to work under pressure
• Good interpersonal and communication skills
• Good command of both spoken and written English and Chinese