Senior Service Executive

Your role: 

• Support to acquire ICT products maintenance services contracts and maintain customer relationship for assigned customer accounts  

• Strive to win-back untapped service users to increase service revenue and market share of the Company  

• Manage the service sales cycle from service selling to service contract completion  

• Liaise with customers and internal counterparts to deliver the service contracts and payments 

To succeed in this role:  

• Minimum 3-year sales or customer service experience 

• Knowledge of IT/telecommunications products and services is an advantage 

• Aggressive, mature, result-oriented and able to work under pressure 

• Good interpersonal and communication skills 

• Good command of both spoken and written English and Chinese