Senior Service Executive

Your role:

• Support to acquire ICT products maintenance services contracts and maintain customer relationship for assigned customer accounts
• Strive to win-back untapped service users to increase service revenue and market share of the Company
• Manage the service sales cycle from service selling to service contract completion
• Liaise with customers and internal counterparts to deliver the service contracts and payments
• Candidates with less experience will be considered for the position of Senior Service Executive

To succeed in this role:

• Minimum 3 year sales or customer service experience
• Knowledge of IT/telecommunications products and services is an advantage
• Aggressive, mature, result-oriented and able to work under pressure
• Good interpersonal and communication skills
• Good command of both spoken and written English and Chinese