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Senior Marketing Manager (Marketing Operations)

Job Description

As a Senior Marketing Operations Manager, you will play a crucial role in ensuring the efficiency and effectiveness of marketing operations within the organization. You will be responsible for managing the marketing technology stack, optimizing marketing processes, and driving marketing campaigns launch. Your role will involve collaborating with cross-functional teams to streamline marketing operations, enhance campaign performance, and contribute to overall business growth. 



Your role    

  • Oversee and maintain the marketing technology stack, including order processing systems, customer Oversee and maintain the marketing technology stack, including marketing automation platforms, customer relationship management (CRM) systems, analytics tools, and other marketing software.
  • Identify opportunities to streamline marketing processes and improve operational efficiency.
  • Collaborate with cross-functional teams, such as marketing, sales, and IT, to implement process improvements and ensure alignment.
  • Collaborate with marketing teams to plan, execute, and optimize marketing campaigns across various channels (Retail / Call Center/ Roadshow/ Digital /
  • Ensure campaign launch on schedule.
  • Provide guidance, support, and training to marketing operations team members.
  • Stay up to date with industry trends, best practices, and emerging technologies in marketing operations.
  • Undertake other ad-hoc projects as assigned.


To succeed in this role

  • University graduate in Marketing or Business-related discipline
  • Over 10 years solid experience in Marketing (Telecommunication or bank preferrable)
  • Excellent project management and organizational skills
  • Strong analytical and problem-solving abilities
  • Logical sense to manage marketing campaigns operation
  • Independent and multi-tasking under dynamic working environment
  • Proficient in spoken and written English and Cantonese


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (, a copy of which will be provided immediately upon request.


Ref ID:  51293

Hong Kong, HK, HK

Business Unit:  Consumer Business Group
Full Time/ Part Time:  Full Time
Job Function:  Marketing
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