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Senior Customer Service Executive

You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner.

 

Responsibilities:


• Maintain a positive, empathetic and professional attitude toward customers at all times
• Handle customers’ enquiries via telephone and emails
• No sales is required
• Perform shift duties including weekends and public holidays
• 5-day work per week

 

Requirements: 


• Diploma or above
• 1 years’ work experience in customer service sector

• Work experience in banking or financial institutions field will be an advantage
• Good interpersonal and communication skills
• Good command of spoken and written Cantonese, English and Mandarin
• English and Chinese word processing
• Working Location: Meifoo
• Immediate available will be an advantage

Interested parties please WhatsApp 6421 4479 for enquiries or click "Apply Now" button.

Ref ID:  49445
Location: 

Hong Kong, HK, HK

Business Unit:  TELESERVICES
Full Time/ Part Time:  Full Time
Job Function:  Customer Service
Featured Job Category::  Customer Services

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