Senior Account Manager

Your new role

• Manage and serve the assigned Wholesale Accounts in order to achieve Sales Targets/KPI in local fixed connectivity business, network infrastructure / fiber projects.
• Work proactively in identifying new business opportunities and strengthen the stickiness of assigned accounts through effective account development plan
• Build rapport and long-term trustful working relationships with customers, including Telcos, datacenter operators, local / oversea carriers.
• Handle ad hoc projects as assigned.
• Stay up-to-date industry trends, market competitions, and new technologies to seize new opportunities.
• Coordinate internal relevant parties in resolving pre-sales and post-sales issues like pricing, project planning, compliance, billing, service delivery etc.
• Follow company policy and collaborate closely with internal departments (e.g. legal, risk management, finance and engineering dept.) to ensure that all business contracts are complied with legal requirements, policies, and procedures.

To succeed in this role

• Degree / Higher Diploma holder in Business Administration, Computer Science, Engineering, or related disciplines
• At least 5 years’ sales related working experience with proven sales results from carriers / datacenter customers
• Good knowledge of Telecom Product Portfolio for carrier / datacenter market is preferable e.g. connectivity, dark fiber, DIA etc.  
• High proficiency in written and spoken English, Cantonese and Putonghua is a must.
• Knowledge of Data Connectivity, Mobile, Cloud, and Security products will be an advantage.
• Excellent account servicing, interpersonal and communication skills
• Self-motivated, energetic and result-oriented
• Proficiency in Microsoft Word, Excel, and PowerPoint is a must; quick learner and adopter in AI will be an advantage.
• Candidates with less experience will be considered as Account Manager