Sales Executive

Responsibilities /主要職責：

• Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner
• 提供優質客戶服務包括透過電話、即時通訊(live chat)及或電郵解答顧客預約查詢及處理投訴 
• Offer immediate assistances towards complaints
• 及時處理投訴電話及個案

Be One of Us /成為我們的一份子：

• HKCEE/HKDSE or above, or equivalent
• HKCEE/HKDSE或以上學歷 (或同等學歷)
• Fresh Graduates are also welcome
• 歡迎應屆畢業生申請
• Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and/or Tourism industry is highly preferred
• 具備一年以上客戶服務相關經驗 / 航空、酒店及或旅遊業經驗優先
• Good command of spoken and written Cantonese, English and Mandarin
• 流利粵語, 良好英語及普通話

Working Hours & Location /工作時間及地點：

• Monday to Sunday (5-day work week, 8.5 working hours per day)
• 星期一至日輪班 (5天工作，每天8.5小時)
• Sheung Wan (Nearby MTR station)
• 上環 (地鐵站步行5分鐘)

We offer to full-time staff / 全職福利：

• 14 days' paid annual leave 14天年假
• Join-in Bonus 新人獎金
• Staff Referral Bonus介紹人獎金
• Structured training programme專業培訓
• Comprehensive medical coverage, including clinical and hospitalization全面醫療保障計劃包括門診及住院保障
• PCCW Group Staff Discount 員工優惠

➤ Interested parties please click "Apply Now" / WhatsApp 90201638

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.

香港電訊為平等機會僱主，歡迎所有合資格人士申請職位。申請人所提供的資料絕對保密，並只作與招聘有關的用途。在使用求職者所提供的個人資料時，僱主會嚴格遵守其個人資料政策的規定，並在收到有關要求時，會隨即提供一份有關政策的複本。