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Part-time Customer Service Executive

You will assist in / 你會協助 

  • Providing quality services including but not limited to ticketing & reservation services through telephone, emails and/or live chat 
  • 透過電話、電郵及/或即時通訊(livechat)提供專業客戶服務,包括但不限於門票及預約服務 
  • Offering immediate assistances towards complaints 
  • 及時處理投訴電話及個案 
  • Maintaining good relationship among customers/members 
  • 與客戶維持良好關係 

 

Your Portfolio / 你的履歷 

  • HKDSE/HKCEE or above 
  • HKDSE/HKCEE 或以上學歷 
  • Fresh Graduates are also welcome; candidates with 1-year or above CS experience/ with Certificate or Diploma in Hotel Management or any related disciplines with is preferred 
  • 歡迎應屆畢業生申請,具備一年以上客戶服務相關經驗/曾就讀酒店管理或相關課程優先 
  • Good command of spoken and written Cantonese, English and Mandarin 
  • 流利粵語, 良好英語及普通話 

  

➤Interested parties please click "Apply Now" / WhatsApp 90201638 

  

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement( www.hkt.com/privacy-statement [link removed] ), a copy of which will be provided immediately upon request. 

香港電訊為平等機會僱主,歡迎所有合資格人士申請職位。申請人所提供的資料絕對保密,並只作與招聘有關的用途。在使用求職者所提供的個人資料時,僱主會嚴格遵守其個人資料政策的規定,並在收到有關要求時,會隨即提供一份有關政策的複本。 

Ref ID:  54594
Location: 

Hong Kong, HK, HK

Business Unit:  Commercial Group
Full Time/ Part Time:  Part Time
Job Function:  Customer Service
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