NOC Senior Technical Officer, Network Quality and Customer Experience Assurance

Your Role

• Responsible for mobile radio network surveillance, alarm escalation and fault reporting
• Participate in mobile network regression test after network maintenance during non-business hours
• Perform daily mobile network data dump collection for network health check
• Perform mobile cell site reset for cell site restoration
• Prepare daily / weekly / monthly mobile network performance report
• Handle service reports and follow-up service status with internal and external customers
• Perform 7x24 shift duty in operation center

To Succeed in the Role

• Higher Diploma or above in Engineering, IT or related disciplines
• 2 years relevant experience is preferred
• Operation experience in Cell Site/ Radio Access Network (RAN) Operation and Maintenance is advantage
• Strong communication skills
• Fluent in Chinese and English, good spoken Mandarin is an advantage
• Fresh graduates will also be considered

Referral Bonus Amount

HK$8,000

Referral Bonus Payment

• The Referral Bonus will be paid to the referrer through payroll in the following month after the referee has satisfactory fulfilled the requirements as stipulated in the Global Staff Referral Program - Scheme Paper
• The referral bonus payment will be issued in 2 phases

- 50% bonus will be paid after the referee has completed the company’s service for 3 months

- 50% bonus will be paid after the referee has completed the company’s service for 6 months

Work Location: Hong Kong

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (www.hkt/privacy-statement), a copy of which will be provided immediately upon request.