Marketing Executive

Job Title: Marketing Executive/ (Operations & Project Support Specialist)  (One-year contract)

We are looking for a proactive and detail‑oriented Operations & Project Support Specialist to ensure smooth business operations during an exciting period of system transition and upcoming automation enhancements.

• Play a key role in driving digital transformation
• Gain exposure to a range of strategic initiatives
• Develop versatile skills

Job Responsibilities

Operations Support

• Execute and manage daily operational workflows to ensure accuracy and continuity of service
• Identify and escalate workflow issues, control gaps, and potential risks
• Support troubleshooting and issue investigation during system or process transitions

Process & System Documentation

• Prepare clear and comprehensive process, system, and workflow documentation
• Collaborate with relevant teams to map current operating procedures and support future system enhancements or automation initiatives

Project & Workflow Coordination

• Support coordination across project teams and assist in monitoring progress of key initiatives
• Contribute to workflow activities related to digital solutions, including task tracking and stakeholder alignment
• Provide administrative support such as project reporting, scheduling, and documentation control

Cross‑Team Issue Resolution

• Work with internal teams and external partners to resolve operational or system-related issues
• Ensure timely follow‑up on cross-functional tasks and maintain clear communication until resolution

Program & Compliance Support

• Coordinate documentation and submission requirements for internal or external programs
• Maintain regular communication with stakeholders to ensure compliance with program guidelines
• Track program progress and prepare necessary compliance, reporting, or audit materials

Role Requirements

• 1–3 years’ experience in operations, administration, project support, or similar roles
• Diploma or bachelor’s degree in business, Operations, or related fields preferred
• Strong command of English and Chinese (written and spoken)
• Proactive, resourceful, and committed to delivering high-quality work

• Strong organizational skills, with the ability to manage multiple tasks accurately
• Demonstrated ability to work independently in fast‑changing environments
• Experience with CRM systems or digital transformation projects is a plus