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Product Development Manager (Mobile Services - Communications & Roaming)

With your passion and innovation, you will help to create & manage mobile services which give excellent customer experience, and driving its growth for a big success. You would meet and work closely with different internal and external stakeholders, like Marketing, IT, Presales/Sales, and suppliers, so as to manage the deliverables.

 Your Role

  • Collaborate with stakeholders to consolidate ideas from market research and discussion to formulate the service details, and then convert into solid requirements
  • Manage production & maintenance costs with on-going review for optimization
  • Work closely with technical teams to identify suitable cost-effective and time-efficient approaches for timely and quality deliverables
  • Be the domain expert to train and consult customer-facing teams (e.g. customer service, pre-sales/sales team) for product adoption and excellent support
  • Monitor and analyze product performance for on-going optimization

Candidates with less experience will be considered as Assistant Manager

 

To succeed in this role

  • Degree holder of Information Technologies, Computer Science/Engineering, Telecommunication, IT or equivalent with professional accreditations
  • At least 7 - 8 years of relevant experience in service/product development
  • Good understanding of one or more of the below skills is definitely helpful in performing the role:
    • Mobile network architecture, regard to roaming, voice and messaging
    • Mobile app
    • Server architecture
    • SIP
    • IP Networking
    • Python   (Advantage to the role)
    • Data analysis skills with Excel
  • Enthusiastic in studying and adopting new technology and IT knowledge
  • Attention to detail, especially on user experience perspectives
  • Experienced in working with technical teams with good interpersonal and presentation skills
  • Able to work independently and produce timely deliverables
  • A self-motivated fast learner with strong analytical mind and business acumen

 

Ref ID:  36848
Location: 

Hong Kong, HK, HK

Business Unit:  Product and Innovation
Full Time/ Part Time:  Full Time
Job Function:  Technology
Featured Job Category::  Technical/ IT/ ICT/ Engineering

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