Manager, Agile Program Management and Transformation

Position Location: Hong Kong

This is a Full-time Permanent position with an onsite working arrangement.
Job title and role will commensurate based on experience

Job Responsibilities

• Agile Program Management
  • Support and drive agile program execution and operations 
  • Communicate with the agile teams about the business need, urgency, and vision for change 
  • Facilitate value stream identification process
  • Develop & execute the agile implementation plan and the Agile Release Train (ART) formation
  • Design and define the metrics for agile performance measurement with agile tools
  • Provide coaching and training of agile framework and practice 
  • Facilitate and support agile events and ceremonies (PI Planning, I&A event)
  • Foster communities of practice and facilitate relentless improvement
  • Facilitate agile teams to deliver and measure progress and outcome

• Organization Transformation
  • Support and drive organization transformation goals and programs with agile framework and practice
  • Carry out communication plans, training programs, and stakeholder engagement to ensure smooth transformation and minimize resistance.
  • Identify and facilitate process improvement, optimization and acceleration
  • Collaborate and work closely with stakeholders to understand challenges, difficulties & status and facilitate resolution
  • Establish and monitor KPI, OKR and metrics to track the progress and outcome with necessary online tools
  • Identify risks and dependences and facilitate stakeholders to address and mitigate them proactively
  • Promote culture of change, collaboration, and adaptability, innovation and positive work environment

• AI (Artificial Intelligence) Transformation
  • Support and drive AI transformation goals, plans and programs with agile framework and practice
  • Facilitate design & establishment of AI adoption structure, framework, practice and guideline
  • Design and build prototypes and user interface of AI user cases with available AI tools
  • Facilitate AI & data ownership, integrity, security, governance and compliance
  • Collaborate with functional teams for data planning, clean-up, storage, updating practice and AI model training
  • Promote and facilitate AI adoption and enablement for different functional teams
  • Facilitate functional teams to re-design workflow and process with AI capabilities
  • Facilitate functional teams to continuously improve AI model training and performance
  • Establish, KPI, OKR and metrics to measure AI usage and performance

Work Environment

• Communicate and present in English clearly and effectively
• Coordinate cross-functional teams or agile teams in different time zones
• Adjust work hours to suit different time zones of team members
• Work independently and solve problems proactively
• Travel to different countries occasionally

Minimum Qualifications

• Bachelor's degree in business, computer science or engineering discipline
• Solid 5 years of working experience in sizeable organization
• Self-motivation and ability to work in undefined context / scope
• Positive, proactive and can-do mindset
• Willingness to learn and change
• Fluency in English and Cantonese

Preferred Qualifications

• Certificates or experience of Scaled Agile Framework (SAFe) 
• Knowledge or experience of AI or web interface technical development