Cloud Partner Innovation Technical Manager

Location: Hong Kong

Working arrangement: Onsite 

PCCW Global is investing heavily in digital automation through our innovative "Console Connect" platform. This software-defined solution provides automated interconnection and connectivity to clouds, SaaS applications, and business partners globally through an intuitive online environment.

Reporting to the Senior Technology Partner Technical Manager, this role drives revenue through strategic technical partnerships. You'll identify and onboard high-potential Cloud, SaaS, and IX partners, develop joint go-to-market strategies, manage partner performance metrics, and align partnership initiatives with senior management objectives. The position is based in Hong Kong supporting our rapidly growing on-demand digital business.

Responsibilities

• Serve as subject matter experts to innovate and resolve problems from running digital platform business related to Cloud, SaaS and Strategic Partner Interconnect and features
• Own technical relationship with Cloud, SaaS and Strategic Partners globally
• Engage platform system, engineering and operation teams to deliver Enterprise OKR set by Senior Management Team related to Cloud, SaaS and Strategic partnership and business
• Manage project with internal technology team and external partners on digital platform capabilities enhancement and process re-engineering related to cloud/SaaS/platform business and operations
• Drive growth with Cloud, SaaS and strategic partners in service capabilities, global coverage and feature varieties on the platform

Essential Skills and Experience

• A University Degree holder or equivalent in Computer Science / Information Technology / Engineering or related discipline 
• Certification in public cloud certifications is preferred
• At least 5 years experiences in Global ICT / Cloud / SaaS industry 
• Prior experience on day-to-day technical support, operational management or digital marketplace of the global cloud / SaaS / service fabric products and services
• Experience in leading technical engagement and partnership is required 
• Understanding of the basic legal and commercial concepts in Cloud/SaaS/Strategic partnership and business model 
• Strong verbal and written communications skills in English are a must, as well as the ability to work effectively and deliver results across multi-functional, multi-cultural, remote and virtual teams
• Speaking and writing Chinese would be an advantage
• Excellent interpersonal and organisational skills
• Passionate about delivering excellence and continual improvement in a fast-paced, agile global business
• Some global travel may be required