Clerk, Service Support

Job Description:

• To support any kinds of bill and customer service enquiries or issues follow up towards customers
• To follow up any after sales and change service transactions
• To support In & Outbound customer calls for follow up activities 
• To proactively learn and grasp latest knowledge concerned to facilitate proper discharge of daily duties
• To provide administrative support
• To carry out any ad hoc duties whenever appropriate to meet business need

 Job requirements:

• Form 5 / DSE or above
• Knowledge in telecom products (e.g. mobile and broadband) is an advantage
• 1 years' equivalent working experience in customer service is preferred, but fresh graduates are also welcome 
• Good command of both spoken & written Cantonese and English.
• Sound knowledge of PC such as Internet, PowerPoint, Excel and MS Word etc
• Demonstrates good teamwork abilities and good communication skills
• Positive working attitude, responsible and result-oriented
• Working Location: Tuen Mun (near MTR station)