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Assistant Manager, Information System

Your New Role

This role mainly provides server and system administration and manage tier 2 and 3 support calls

  • Directly report to IT Manager in overseeing the frontline and infrastructure support and solutions
  • Design and implement new hardware and software to meet company objectives
  • Monitor and maintain company’s networks and servers
  • Implement security protocols and procedures
  • Manage hardware and software inventory and maintain up-to-date record
  • Coordinate with vendors and different IT teams within the corporate for all IT related works
  • Source and evaluate new technologies and platforms to determine applicability to resolve business challenges
  • Mentor and guide IT department staffs on operation and configuration of systems
  • Prepare reports, business correspondences, procedures and manuals as required
  • Keep up to date advancements and best practices in IT administration
  • Handle Capex and Opex expenditures
  • Timely respond and handle urgent business requests/system support during normal and non-office hours

To Succeed in this Role

  • Degree in Information System or related discipline
  • Minimum 5 years hand-on experience on end user support and Windows system administration in a medium-sized to large company
  • Solid experience in Active Directory, Windows file permission,  MSSQL, VMware vSphere, vCenter, Commvault Backup, Aruba Wifi system, SAN and NAS
  • Strong knowledge on M365, MS Office, Mcafee Endpoint Security, Crowdstrike and Cisco Secure Endpoint
  • Sound knowledge on system monitoring such as SNMP, Solarwind
  • Familiar with Windows and Linux shell scripting
  • Experience on Dell and HPE server hardware support
  • Hand-on experience in routing, switching and switch configuration
  • Experience on multimedia and video conferencing system will be an advantage
  • MCITP/MCSE/CCNA holder is a MUST
  • Excellent communication skills and customer focused
  • Good research skills and ability to interpret analytical data to access and improve information system
  • The ability to manage multiple projects under minimal supervision with excellent attention to detail
  • Self-motivated, pro-active and quick learning
  • Excellent interpersonal skills and the ability to work in a team environment
  • Good command of both written and spoken English and Chinese
Ref ID:  40137

Hong Kong, HK, HK

Business Unit:  HKT Home
Full Time/ Part Time:  Full Time
Job Function:  Technology
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