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Assistant Manager, Information System
Your New Role
This role mainly provides server and system administration and manage tier 2 and 3 support calls
- Directly report to IT Manager in overseeing the frontline and infrastructure support and solutions
- Design and implement new hardware and software to meet company objectives
- Monitor and maintain company’s networks and servers
- Implement security protocols and procedures
- Manage hardware and software inventory and maintain up-to-date record
- Coordinate with vendors and different IT teams within the corporate for all IT related works
- Source and evaluate new technologies and platforms to determine applicability to resolve business challenges
- Mentor and guide IT department staffs on operation and configuration of systems
- Prepare reports, business correspondences, procedures and manuals as required
- Keep up to date advancements and best practices in IT administration
- Handle Capex and Opex expenditures
- Timely respond and handle urgent business requests/system support during normal and non-office hours
To Succeed in this Role
- Degree in Information System or related discipline
- Minimum 5 years hand-on experience on end user support and Windows system administration in a medium-sized to large company
- Solid experience in Active Directory, Windows file permission, MSSQL, VMware vSphere, vCenter, Commvault Backup, Aruba Wifi system, SAN and NAS
- Strong knowledge on M365, MS Office, Mcafee Endpoint Security, Crowdstrike and Cisco Secure Endpoint
- Sound knowledge on system monitoring such as SNMP, Solarwind
- Familiar with Windows and Linux shell scripting
- Experience on Dell and HPE server hardware support
- Hand-on experience in routing, switching and switch configuration
- Experience on multimedia and video conferencing system will be an advantage
- MCITP/MCSE/CCNA holder is a MUST
- Excellent communication skills and customer focused
- Good research skills and ability to interpret analytical data to access and improve information system
- The ability to manage multiple projects under minimal supervision with excellent attention to detail
- Self-motivated, pro-active and quick learning
- Excellent interpersonal skills and the ability to work in a team environment
- Good command of both written and spoken English and Chinese
Ref ID:
40137
Location:
Hong Kong, HK, HK
Business Unit:
HKT Home
Full Time/ Part Time:
Full Time
Job Function:
Technology
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