AVP Product Management (Wholesale Mobility)
Role Overview
The AVP Product Management (Wholesale Mobility) will lead the end-to-end development, launch, and scaling of innovative wholesale mobility solutions. This strategic leadership role focuses on building products tailored for MNOs, MVNOs, and MVNEs, while driving cross-functional collaboration across engineering, sales, marketing, and operations.
Key responsibilities
- Product Development & Strategy
- Lead the design, development, and lifecycle management of end-to-end wholesale mobility products, including:
- Wholesale Mobility offerings targeting MNOs, MVNOs, and MVNEs
- Sponsored Roaming solutions
- Define product vision and strategy based on market trends, customer needs, and competitive analysis
- Collaborate with adjacent product teams (IoT, IPX, SMS) to create integrated, bundled offerings
- Lead the design, development, and lifecycle management of end-to-end wholesale mobility products, including:
- Go-To-Market Execution
- Partner with Sales, Presales, and Marketing to develop GTM strategies, positioning, messaging, and enablement materials
- Drive product launches, feature rollouts, and customer adoption plans
- Operational Excellence
- Work closely with Operations to streamline processes across ordering, configuration, billing, technical support, and customer lifecycle management
- Identify opportunities for automation and process improvement in product delivery and support
- Performance & Innovation
- Define and track key performance indicators (KPIs), dashboards, and OKRs that reflect product health and business impact
- Integrate APIs, AI/ML capabilities, and automation into the product roadmap to drive innovation and scalability
Deliverables & KPI
- Own the Profit & Loss (P&L) for assigned product lines, including revenue forecasting, cost management, and financial planning
- Develop and publish quarterly product roadmaps, incorporating input from internal stakeholders and customers
- Monitor and report on product performance metrics, including usage, customer satisfaction, time-to-market, and profitability
- Collaborate cross-functionally to ensure smooth product execution across sales, marketing, provisioning, support, and operations
Requirements
- Education & Experience
- Bachelor’s degree in Engineering, Computer Science, or a related field;
- Minimum of 10 years’ experience in Product Management within the telecommunications or mobile technology industry
- Demonstrated expertise in Wholesale Mobility, MVNO/MVNE platforms, and Sponsored Roaming solutions
- Hands-on experience in Mobile Core network integration, service delivery, performance enhancement and troubleshooting issues related to data/SMS/VoLTE
- Proven track record of managing complex product portfolios with ownership of P&L and financial forecasting
- Technical Skills
- In-depth understanding of 3GPP protocols and mobile network architecture
- Experience with IoT and Travel SIM connectivity platforms, including provisioning, billing, and device management systems
- Strong knowledge of API design and integration; working familiarity with tools like Postman, Python, and BigQuery preferred
- Experience troubleshooting technical integrations between telecom operators and enterprise platforms
- Soft Skills
- Excellent communication skills (written and verbal) in English; proficiency in Mandarin and/or Cantonese is a plus
- Ability to work effectively across cross-functional teams, including engineering, sales, marketing, and finance
- Strategic thinker with strong analytical and problem-solving abilities
- Willingness and ability to travel
Ref ID:
56293
Location:
Hong Kong, HK, HK
Business Unit:
PCCW Global
Full Time/ Part Time:
Full Time
Job Function:
Sales
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