AVP Product Management (Wholesale Mobility)

Role Overview

The AVP Product Management (Wholesale Mobility) will lead the end-to-end development, launch, and scaling of innovative wholesale mobility solutions. This strategic leadership role focuses on building products tailored for MNOs, MVNOs, and MVNEs, while driving cross-functional collaboration across engineering, sales, marketing, and operations.

Key responsibilities

• Product Development & Strategy
  • Lead the design, development, and lifecycle management of end-to-end wholesale mobility products, including:
    • Wholesale Mobility offerings targeting MNOs, MVNOs, and MVNEs
    • Sponsored Roaming solutions
  • Define product vision and strategy based on market trends, customer needs, and competitive analysis
  • Collaborate with adjacent product teams (IoT, IPX, SMS) to create integrated, bundled offerings
• Go-To-Market Execution
  • Partner with Sales, Presales, and Marketing to develop GTM strategies, positioning, messaging, and enablement materials
  • Drive product launches, feature rollouts, and customer adoption plans
• Operational Excellence
  • Work closely with Operations to streamline processes across ordering, configuration, billing, technical support, and customer lifecycle management
  • Identify opportunities for automation and process improvement in product delivery and support
• Performance & Innovation
  • Define and track key performance indicators (KPIs), dashboards, and OKRs that reflect product health and business impact
  • Integrate APIs, AI/ML capabilities, and automation into the product roadmap to drive innovation and scalability

Deliverables & KPI

• Own the Profit & Loss (P&L) for assigned product lines, including revenue forecasting, cost management, and financial planning
• Develop and publish quarterly product roadmaps, incorporating input from internal stakeholders and customers
• Monitor and report on product performance metrics, including usage, customer satisfaction, time-to-market, and profitability
• Collaborate cross-functionally to ensure smooth product execution across sales, marketing, provisioning, support, and operations

Requirements

• Education & Experience
  • Bachelor’s degree in Engineering, Computer Science, or a related field;
  • Minimum of 10 years’ experience in Product Management within the telecommunications or mobile technology industry
  • Demonstrated expertise in Wholesale Mobility, MVNO/MVNE platforms, and Sponsored Roaming solutions
  • Hands-on experience in Mobile Core network integration, service delivery, performance enhancement and troubleshooting issues related to data/SMS/VoLTE
  • Proven track record of managing complex product portfolios with ownership of P&L and financial forecasting

• Technical Skills
  • In-depth understanding of 3GPP protocols and mobile network architecture
  • Experience with IoT and Travel SIM connectivity platforms, including provisioning, billing, and device management systems
  • Strong knowledge of API design and integration; working familiarity with tools like Postman, Python, and BigQuery preferred
  • Experience troubleshooting technical integrations between telecom operators and enterprise platforms

• Soft Skills
  • Excellent communication skills (written and verbal) in English; proficiency in Mandarin and/or Cantonese is a plus
  • Ability to work effectively across cross-functional teams, including engineering, sales, marketing, and finance
  • Strategic thinker with strong analytical and problem-solving abilities
  • Willingness and ability to travel