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(Senior) Sales Executive, Call Centre (Digital Sales)



工作地點:  - 屯門友德工業大廈(近屯門西鐵站), 提供接駁巴士往返葵芳, 太子, 鑽石山大圍
                  - 或 葵涌KC100 (*11月會轉至九龍灣啟匯, 提供接駁巴士往返牛頭角, 紅磡, 油塘
地鐵站及九龍灣Mega Box)

工作時間: 每週工作5天, 48小時, 輪更制

         •     於網上宣傳平台尋找潛在顧客,主動推廣服務及產品優惠
         •     致力提供良好客戶服務,並透過各種網上渠道,例如Facebook、即時通訊軟體、論壇、電郵、在線聊天、及其他社交媒體平台
         •     跟從規定及程序處理工作,適時跟進及完成整個工作流程
         •     以專業態度履行職務,並時刻保持公司形象
         •     按需要協助處理其他工作

        •     香港中學會考或文憑或以上
        •     具良好中英寫作能力
        •     具良好的粵英口語溝通能力
        •     主動積極協助客戶及推廣銷售
        •     客戶為先,具解決困難能力並著重成果
        •     熟悉各種社交媒體渠道
         •    具電訊業銷售經驗者優先考慮


(Senior) Sales Executive, Mobile Call Centre (Digital Sales)

Your role

  • Identifying and reaching out to potential customers through various online platforms, such as social media, email, and online advertising, with the goal of generating leads and conversions.
  • Using digital tools to handle sales inquiries from potential customers, such as email, chat, social media, and providing feedback on the effectiveness of these tools.
  • Building and maintaining relationships with customers to ensure their satisfaction and loyalty, while also meeting or exceeding personal and team sales targets.
  • Executing sales strategies that align with the company's goals and objectives, and achieving those targets
  • Managing customer inquiries and resolving issues in a timely and effective manner, while also tracking service metrics such as response time and customer satisfaction.
  • Conducting market research and analyzing sales data to identify trends and opportunities, and adjusting strategies accordingly.
  • Staying up-to-date with industry trends and best practices to continuously improve sales performance and service quality.
  • Maintaining accurate records of sales activities, customer interactions, and service metrics, and providing regular reports to management on performance and progress towards goals.

To succeed in this role

  • Form 5 / Form 6 HKCEE / HKDSE graduate or above
  • Customer focused and result oriented with problem solving skills
  • Good communication skills in Chinese and English
  • Good knowledge in software application
  • Familiar with social media channels
  • Knowledge on PC software applications an advantage


有意應徵者請附上個人簡歷和透過電郵地址career-mobile@pccw.com提交申請, 有關招募詳情請透過Whatsapp 5438 4792查詢。



Ref ID:  6389

Hong Kong, HK, HK

Business Unit:  Consumer Business Group
Full Time/ Part Time:  Full Time
Job Function:  Sales
Featured Job Category::  Sales & Marketing/ Business Development

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