Business Analyst

Your role

• Assist product manager to fulfill compliance/ regulatory requirements of payment app, backend system and internal portal
• Serves as a liaison between the business users and the IT team in order to prepare user requirement specification and translate those to IT into meet user needs
• Prepare testing cases, verify system deliverable by developing and executing UAT plans for system implementation
• Follow-up with IT department on production issues
• Ad-hoc projects as assigned
• Communicate with external parties, including vendors, partners and government
• Perform production test at night after deployment
• Report preparation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Perform business analysis and user requirement studies
• Write Test Plans and conduct User Acceptance Test

To succeed in this role

• Bachelor’s degree in Business Administration, Computer Science or any related field
• With 5 years or above working experience on collection user requirements/ system testing / user support/ system support, preferably in banking industry
• With job experiences on projects related to payment products, banking app or eKYC solution is an added advantage
• Good command of written and spoken English & Chinese
• Basic knowledge of programming languages in order to comprehend reading code and basic functions
• Ability to exercise good judgment in selecting methods and techniques for obtaining solutions
• Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines
• Ability to solve problems/ processes and understand complex details
• A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions

All personal data provided by candidates will be used for recruitment purposes only by HKT Services Limited in accordance with HKT's Privacy Statement, which is available on our website. Unless otherwise instructed in writing, candidates may be considered for other suitable positions within the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies). Personal data of unsuccessful candidates will normally be destroyed 24 months after rejection of the candidate's application. If you have any questions regarding your personal data held by HKT Services Limited HKT’s Privacy Statement, please feel free to contact our Privacy Compliance Officer by writing to privacy@pccw.com or GPO Box 9896, Hong Kong.