Officer, Financial Crime Operations, Financial Services

The role

• Perform Customer Due Diligence (CDD), Know-Your-Customer (KYC), and onboarding reviews for individual and merchant customers, including higher-risk cases, in accordance with internal AML policies and regulatory requirements
• Conduct name screening and sanctions screening using designated screening systems; analyze and resolve alerts in a timely and accurate manner
• Support transaction monitoring activities, including investigation and escalation of suspicious transaction. where appropriate
• Assist in ongoing customer due diligence and periodic reviews to ensure customer risk profiles remain up-to-date
• Support responses to regulatory inquiries, audits, and ad-hoc information requests from regulators and law enforcement agencies (e.g. HKMA, Companies Registry, Police)
• Maintain proper documentation, case records, and audit trails in line with internal controls and regulatory expectations
• Handle daily case administration, monitoring queues, and workflow management within the Financial Crime Operations team
• Provide support on ad-hoc AML projects, process enhancements, system implementations, or policy reviews as assigned

To succeed to this role

• Bachelor’s degree in Business Administration, Accounting, Finance, Law, Risk Management, or related disciplines
• 3 years+ of relevant experience in financial services, preferably in AML compliance, KYC/CDD, transaction monitoring, or risk management 
• Hands-on experience with name screening or transaction monitoring systems is preferred
• Familiarity with Hong Kong AML regulations and regulatory expectations (e.g. AMLO, SEC and HKMA guidelines) is an advantage
• Exposure to or knowledge of digital assets, virtual assets, fintech, or e-commerce business models; Holder of CAMS or CAMLP is a plus
• Strong documentation, analytical, and investigative skills
• Proficient in MS Office applications (Word, Excel, PowerPoint)
• Good command of written and spoken English and Chinese; proficiency in Putonghua is an advantage