Cloud Partner Innovation Technical Manager (USA)
Cloud Partner Innovation Technical Manager
PCCW Global is investing heavily in enabling digital automation across all areas of its business through an innovative software-defined platform called “Console Connect”. It provides automated interconnection, data centre to data centre and cloud/SaaS/IX/app connectivity, allowing customers to purchase and manage their access to business-critical data, SaaS applications and business partners around the globe through an online environment. With the fast growth of on-demand and digital business surrounding the new platform, a new opening has arisen for an Innovation Partner Technical Manager based in US, Singapore, or Europe.
Reporting to the Assistant Vice President of Platform Business & Innovation, this role is responsible for Innovation of Cloud/SaaS product features on Digital Platform development and onboarding new partners onto the Cloud / SaaS Partner Network Interconnection globally.
Responsibilities
- Build technical relationships with key cloud partners and SaaS vendors with recurring meetings sharing product plans, expansion plans and other data to uncover intersections of business and technology interest.
- Serve as subject matter experts to innovate and resolve problems from running digital platform business related to Cloud and SaaS Partner Interconnect and features
- Organize and lead roadmap exchanges, Design Reviews and Quarterly Technical Reviews to create a scorecard for Console and Partner executives to review actions and outcomes.
- Engage platform system, engineering and operation teams to deliver Enterprise OKR set by Senior Management Team related to Cloud / SaaS partnership and business
- Manage projects with internal technology team and external partners on digital platform capabilities enhancement and process re-engineering related to cloud / SaaS business and operations
- Represent Console Connect in industry events and promote the features of the Console platform to potential partner and customer contacts
- Drive growth with Cloud and SaaS partners in service capabilities, global coverage and feature varieties on the platform
Essential Skills and Experience
- A University Degree holder or equivalent in Computer Science / Information Technology / Engineering or related discipline
- Certification in public cloud certifications is preferred
- At least 5 years experiences in Global ICT / Cloud / SaaS industry
- Prior experience on day-to-day technical support, operational management or digital marketplace of the global cloud / SaaS products and services
- Experience in leading technical engagement and partnership is required
- Understanding of the basic legal and commercial concepts in Cloud/SaaS partnership and business model
- Strong verbal and written communications skills in English are a must, as well as the ability to work effectively and deliver results across multi-functional, multi-cultural, remote and virtual teams
- Speaking and writing Chinese would be an advantage
- Excellent interpersonal and organisational skills
- Passionate about delivering excellence and continual improvement in a fast-paced, agile global business
- Some global travel may be required
Herndon, VA, US
Nearest Major Market: Washington DC