Senior Customer Service Executive

Job Description

You will contribute to the total customer satisfaction by providing services via telephone and emails for a Hong Kong Cultural District in a tactful and timely manner.

Responsibilities:
• Handle customers’ enquiries via telephone and emails for an art district
• Introduce Cultural District facilities
• No sales is required
• Perform shift duties within 09:00 – 21:00 including weekends and public holidays
• 5-day work per week

Requirements: 
• Form 5 Graduate or above
• Good interpersonal and communication skills
• Good command of spoken and written Cantonese,  English and Mandarin
• Fresh Graduate will also be considered
• Working Location: Sheung Wan