Senior Customer Service Executive

Job Description

You will contribute to the total customer satisfaction by providing services via telephone and emails in a tactful and timely manner.

Responsibilities:
• Handle insurance customers’ enquiries via telephone and emails 
• No sales is required
• Perform shift duties Mon-Fri: 09:00 – 18:00 ; Sat 09:00-13:00
• 42.5 work hours per week

Requirements: 
• Form 5 Graduate or above
• Good interpersonal and communication skills
• Good command of spoken and written Cantonese,  English and Mandarin
• Fresh Graduate will also be considered
• Working Location: Sheung Wan
• IIQE 1, 2 required