Service Engineer

Duties:

• Responsible for support corporate customers’ solutions including but not limited to:
  1. Unified communication (UC) or IP telephony solution deployment and maintenance service
  2. Cloud UC solution e.g. Microsoft Teams Voice and Zoom solution deployment and maintenance service
  3. Contact center/Automatic Call Distribution (ACD) solution integration and application deployment
  4. Unified communication messaging and application deployment and maintenance service
• Pre-sales support, technical consultation and prove of concept (PoC)

Who we are looking for:

• Higher Diploma or above in IT-related disciplines
• Minimum 5 years of experience in supporting Unified Communications
• Hardworking, enable to work under pressure
• Good English and Chinese communication skill
• Willing to take challenge and fast take up new knowledge for solving customer or solution requirement
• Good problem solving and analyzing skill and positive thinking
• Job or duty may involve non-office hour to support business and operation need

We offer:

• 14-16 days AL
• 17 days Public Holidays
• Birthday leave
• Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
• MPF / ORSO contribution
• Scholarship for further studies  
• Life insurance and medical benefits
• Family health benefits
• Dental benefits
• Staff discount
• Free access to the company's amenities

Please send your resume to sunny.cy.lam@pccw.com or WhatsApp at 94300643 for further inquiries.