Project Manager

Key Responsibilities

• Manage and to ensure all service orders are implemented on time.
• Work out the project plan and manage the risk on each projects and programmes.
• Assist in provisioning cases of which problems encountered in meeting the RFS date by resolving issues and driving/escalating to suppliers for proper fulfillment.
• Drive consistent service delivery, continuous improvement and benchmarked processes with internal teams and external partners/suppliers to ensure smooth operations of provisioning works and speeding up the solution delivery
• Maintain good relationship with external partners and suppliers and work with internal teams closely to ensure that all regional and local provisioning/projects are managed and delivered within agreed schedule, cost and quality; and to the customer satisfaction.
• Provide professional Project Management services to Large Scale or Mission Critical network projects to ensure all major milestones are achieved with risk mitigated.

Person Specifications

• University degree / Higher Diploma in Engineering related studies
• Around 5 years of experience in data communication field preferably with regional exposure
• Project management qualification (PMP or PRINCE2) or equivalent
• Knowledge in various telecommunications products and services, in particular international and managed/customized services, plus good knowledge in network technology and operation
• Experience of leading professional team and dealing with both customers/sales personnel at all levels on services and project delivery matters
• Good communication and inter-personal skills
• Strong customer services sense and mindset
• Good command of spoken and written English and mandarin