Sales Support Administrator

The position reports to Sales Support Manager Europe and America’s. This roie is based in our Athens office. 

The candidate should be able to handle the below duties:
• Provide admin support for respective Sales Team
• Create the Sales Projects (SP) in Insight.
• Complete the SP/ generate the SR for renewal, up-downgrade, and relocation. Ask the presales team to review an submit it
• Raise &  Follow up on the approval of the MA
• Follow up with Access Team on renewal/ upgrade requests
• Assist the (BDM) for all Insight issues
• Changing SR and raising CSCM requests / dealing with finance team for billing issues
• Process all termination/ cancellation/ requests from customers (once approved by BDM)
• Supporting sales for customer meetings/ sales meetings/ marketing events
• Filing and any other task may be assigned by the BU Head
•  Assist sales in providing accurate data in Corta
•  Assist & Support sales in Hubspot
• Create new customers on Insight upon BDM request and communicate with Sales Compensation team and Credit Check team for further process of customer registration
• Handle customer's credit requests
• Implement Insight once the order is confirmed by BDM/ customer
• Develop and send the ESRF FORM to the export team for approval
• Assist and support the FAST TRACK PROCESS

Qualifications

• Higher education degree (University level)
• Experience in similar field of at least 3 years
• Expert in English language oral and writing
• Additional language fluency apart from fluent English is an advantage.  
• Expert knowledge of Office apps
• Knowledge of a CRM will be a plus
• Good communication skills.