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PCCW/HKT Internship Programme, Summer 2024

A well-structured talent-nurturing initiative, PCCW/HKT Internship Programme offers university students rewarding opportunities to participate in interesting real-life business processes under a leading technology company. The aim of the programme is to empower interns to bring in innovative and refreshing mentalities to our expert teams as well as cultivate their own capabilities and experience to strengthen their career readiness.

To build a base for their prospects, interns will be paired with experienced mentors or supervisors to learn and explore in the workplace. They will work on tasks to apply their ideas and skills, obtain hands-on experience and knowledge from industry leading experts, and engage in various activities to expand professional network.

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Commercial Group​

What project(s) will you engage in?​​

Various mega projects for enterprise customers involving latest technologies such as:

  • 5G, big data, AI and robotics for digital transformation
  • Public cloud, AWS/Azure, M365, cloud managed service
  • Modern workplace, cloud communication, audio vision, video analytics
  • Networking, SD-WAN, security, Wi-Fi solutions
  • Smart building solutions, managed network infrastructure solutions, integrated monitoring solution development

What's in it for you?​​

  • ​Hands-on experience in the whole process of projects, from requirement analysis, business proposal, PowerPoint preparation, solution design, writeup and vetting to project implementation, user acceptance and rollout, technical and operation support (installation and configuration) in different technology domain, such as network, router, firewall, Wi-Fi, AP, cloud
  • Practical technical skills and programming tool applications, e.g. AI and other algorithms, low code, automation script development, etc.
  • Knowledge and experience sharing in 5G, big data, AI, robotics and streamlining operational efficiency
  • Participate in smart city research study and share the key and new technology trend, use case and impact analysis

Who are we looking for?​​

  • University students in IT, computer science, electronic engineering, information engineering, information system, data science, business analytics or other related disciplines
  • With basic knowledge in computer, networking, cloud, mobile device, IT networking protocol, networking devices knowledge; or
  • Good knowledge in Java/Python/C/C++/C#/.NET/JavaScript/PHP/HTML/Terraform/API or other programming language; or
  • Exposure to AI, big data, IoT and robotics control and programming, and mobile app development

Consumer Business Group

What project(s) will you engage in?​​

  • Latest residential broadband product and service technology solutions
  • Latest EdTech development

What's in it for you?​​

  • Develop and deliver engaging STEM programs to targeted students
  • Design and document test planning experience for school project applications
  • Assist in creating lesson plans, activities, and assessments that align with the curriculum
  • Test report generation and review experience
  • End user training materials, guides and procedure manual preparation skills

Who are we looking for?​​

  • University student in computer science, information technology or education related disciplines
  • Knowledgeable in programming/coding and web/app design is an added advantage


Digital Ventures

What project(s) will you engage in?​​

  • Execution of digital projects including but not limited to website and mobile app development and content operation for SEO and channel optimization
  • Supporting digital product and growth teams to analyse data and market trends, conducting competitor analysis and user research and materialize it as product roadmap
  • Developing and implementing digital content to optimise SEO, content writing and on page optimization as necessary
  • Explore experiment and solutions to optimise user experience across digital journey
  • Coordinate with teams and stakeholders to handle ad hoc tasks when required

What's in it for you?​​

  • Exposure to an exponentially growing business - more than 2X in both traffic and Gross Merchandise Value YoY
  • Opportunity to tap into one of the largest user bases in Hong Kong of a single product. Making a small change can impact daily lives of many
  • Exposure to a vast array of verticals. You won’t be confined to one industry in one company. Our existing portfolio includes e-commerce, insurance, financial services and travel
  • Opportunity to work with senior leaders from top-tier consulting firms, start-ups, tech firms and banks. Get ready for intellectual conversation
  • Easy access to the voice of customers via the insight community - the Club Pioneer. We are customer-centric, so we secure channels for timely user feedback.

Who are we looking for?​​

  • Fresh graduates without working experience will be considered as long as you are interested in digital, willing to learn and in possession of project management skills
  • A good team player who is well-organised, with a strong sense of responsibility
  • A good problem solver who is capable of managing risks before they seriously impact the project
  • A quick learner and a self-starter with passion in digital product development
  • "Can-do" attitude for finding practical solutions for technical problems
  • A desire for refining product features and receptiveness that keeps you on the leading edge of technology
  • Good command of spoken and written English and Chinese

Engineering

What project(s) will you engage in?​​

  • Smart Parking Meter Project (i.e. HKSAR Government - Transport Department project)
  • Network/telecom services project to external commercial customers
  • Generative AI for network surveillance, restoration and provisioning automation
  • PON OLT AI project (Implement AI solution for checking broadband PON healthiness and discover port issues cannot be identified by alarm)
  • Gov Wi-Fi, Business Managed Wi-Fi, School Wi-Fi and CSL Wi-Fi services
  • 5G rollout and 5.5G Network Evolution
  • Electricity consumption analysis for cell site configuration and new power saving initiatives

What's in it for you?​​

  • Drive Digital Transformation
  • Experience automation tools in workflow improvement, e.g. RPA
  • Acquire technical and operational skills, as well as programme coding for the process automation / enhancement
  • Participate in daily center operation activities e.g. network surveillance
  • Conduct customer impact analysis associate with the triggered network alarms
  • Deal with OGCIO for all the cases reported by OGCIO's contractor e.g. problem investigation
  • Prepare for design drawing, technical proposal, and SCH3
  • Develop GenAI,ChatGPT and E-approval system (site acquisition and fee payment)

Who are we looking for?​​

  • Ability to program in languages such as JAVA/JSP/Typescript/ JavaScript/Python/PHP/HTML &CSS/SQL/Power BI
  • Engineering, Computer science, Data Science, or related disciplines
  • Good data manuipulation knowledge and computer application skills
  • Good interpersonal and writing skill, with AI machine learning knowledge and some basic IP networking knowledge is an advantage


Information Technology

What project(s) will you engage in?​​

  • Working with IT teams including architect & PMO, fintech, DevOps, digital loyalty, e-commerce ecosystem, etc.
  • SuperWeb enhancement, mobile app development and Web3.0 wallet
  • DevOps and CI/CD for large-scale transformation projects
  • Developing coding skills and techniques and experience in actual work practices for programming
  • Utilising soft skills to manage scope and timeline in complex projects
  • Next-generation loyalty programme upgrades enabling Web3.0 technology and use cases
  • Testing automation tools and loading testing tools

What's in it for you?​​

  • Collaboration with project managers to define work processes and use tools to automate workflow, execute project plan including user requirement collection, development and testing
  • Experience with project management tools to create reporting dashboard for management review
  • Experience as a junior developer in Scrum teams to develop/test/deploy new capabilities for fintech/e-commerce products/services
  • Participation in research, analysis and design of Web3.0-related solution and use cases
  • Support for DevOps manager on DevOps and CI/CD activities on multi-cloud platform
  • Exposure to system revamp of internal IT systems incorporating modern coding technology on cloud

Who are we looking for?​​

  • University students in computer science or information technology
  • Knowledge in programming/coding (Java/Spring/JavaScript/Python/MySQL/HTML)
  • Knowledge in backend development (Java/PHP/NodeJS/Python/Go/MySQL/PostgreSQL/Oracle) or frontend app development (ReactJS/ReactNative/Flutter)
  • Knowledge in PHP/HTML and web/app design an advantage
  • Good communication and interpersonal skills
  • Good command of written and spoken English


PCCW Global

What project(s) will you engage in?​​

  • Ticket Management improvement
  • AI Performance Metrics measurement

What's in it for you?​​

  • Innovate and Critical thinking
  • Willing to adapt new challenge
  • Problem Solving skill
  • Communication and attention to details
  • Communication with different culture of team member and might different time zone required

Who are we looking for?​​

  • University students in computer science, IT, network or data science

Technology Strategy & Development

What project(s) will you engage in?​​

  • Leading edge technology and solutions in the areas of 6G/5G, edge computing, IoT applications, blockchain, AI/ML, data science, AR/VR/Meta etc

What's in it for you?​​

  • Conduct R&D studies on innovative developments and applied technologies
  • Develop AI/ML models with complex data sets to solve business problems
  • Direct hands-on involvement to deliver MVP by analysing, designing, implementing and documentation of the solution
  • Apply and test new concepts or techniques in proof-of-concept projects
  • Troubleshooting and resolving issues with coding or design

Who are we looking for?​​

  • University student in computer science/engineering, or STEM related disciplines
  • Hands-on experience developing software utilizing various coding languages including Java, Python, Pandas, C++, PHP and other development platforms. Linux experience is a plus
  • Analytical, self-motivated and able to work under tight schedule
  • Good communication and interpersonal skills
  • Proficient in English, Cantonese and Mandarin