Systems Specialist

The Job

• Responsible for deployment, configuration, and support of Red Hat Enterprise Linux Operating System for a HKSAR government sector customer.

• Non-Supervisory position, reporting to infrastructure team supervisor.

• Non-Shift Duty Role, but out of office hour support is expected.

The Person

Mandatory Criteria

• University graduate.

• Minimum of 3 years of solid hands-on experience in RHEL server support, including installation, configuration, OS hardening, OS patching and troubleshooting of RHEL 8 servers in an environment with over 100 physical or virtualised RHEL instances.

• Additionally, minimum of 3 years of solid experience in one or more of the following domains:

• SAN Environment (Brocade SAN Switch and HDS VSP Series Storage) OR;

• Virtualization Platform (VMware vSphere) OR;

• Centralised Patch Management Software (OpenText Server Automation).

• Holder of following certificates are a plus

• Red Hat Certified Engineer OR;

• LPIC Level 2 OR;

• VMware VCP-DCV.

• Proficient in both written and spoken English and Chinese.

Desirable Criteria

• The ideal candidate should:

• Come from an IT System Integration company background;

• Have worked in either implementation or maintenance phase supporting RHEL Operating System in a HKSAR Government IT Maintenance project (but not in a purely supervisory role overseeing the work of the SI vendor);

• Familiar with ITIL Processes such as Incident Management and Change Management; and

• Familiar with using ticketing systems such as BMC Remedy, OpenText SMAX to facilitate ITIL Processes.