Systems Administrator

Responsibilities

• To monitor and report on Service Levels
• To conduct regular review on Service Level Agreement with related teams
• To conduct regular review on the Service Level Target
• To prepare monthly performance report on Service Level
• To assist management on Service Level related issue

Requirements

• Higher Diploma or Diploma in any discipline related to Information Technology / Computer or equivalent
• Minimum 1 year working experience in IT service industry and familiar with IT governance
• Good practical experiences in using MS Offices such as Word, Excel and Powerpoint
• Knowledge and experience in IT service will be an advantage
• Good command of written and spoken Chinese and English