System Operator

Your role:

• Provide support for the night batch cycle process, ensuring smooth execution and timely completion of all scheduled tasks.

• Monitor system performance during the night batch cycle, identify and resolve any issues or errors that may arise.

• Troubleshoot and resolve technical problems related to system functionality, data processing, and online operations.

To succeed in this role:

• Proven experience in system support or a similar role with a focus on night batch cycle support and online systems.

• Strong knowledge of SQL (Structured Query Language) for database querying and manipulation.

• Proficient in troubleshooting complex technical issues related to systems, databases, networks, or applications.

• Excellent problem-solving skills with the ability to analyze information accurately and make sound decisions quickly.

• Ability to work independently as well as collaboratively within a team environment.

• Strong communication skills with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

• Flexibility to work in rotating shifts including nights, weekends, or holidays as required.

All personal data provided by candidates will be used for recruitment purposes only by HKT Services Limited in accordance with HKT's Privacy Statement, which is available on our website. Unless otherwise instructed in writing, candidates may be considered for other suitable positions within the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies). Personal data of unsuccessful candidates will normally be destroyed 24 months after rejection of the candidate's application. If you have any questions regarding your personal data held by HKT Services Limited HKT's Privacy Statement, please feel free to contact our Privacy Compliance Officer by writing to privacy@pccw.com or GPO Box 9896, Hong Kong.