System Operator

Job Duties 

• Monitor system performance and troubleshoot issues as they arise during the day and night shift.

• Execute scheduled tasks and routine maintenance procedures to ensure optimal system functionality. 

• Respond promptly to system alerts and notifications, taking appropriate action to resolve issues and minimize downtime. 

• Document all activities, including incidents, resolutions, and maintenance procedures, in a detailed and organized manner. 

• Collaborate with other team members and departments to address system-related concerns and implement improvements. 

• Follow established protocols and procedures to ensure compliance with regulatory requirements and security standards. 

• Maintain a high level of professionalism and efficiency while working independently during the night shift. 

• Provide regular status updates for tasks-in-progress to team leads and inform team leads when unscheduled events are encountered. 

• Report for assigned shift duty on time. 

Requirements:

• Degree in IT or equivalent work experience.
• Strong technical skills and proficiency with system monitoring tools and software.
• Excellent problem-solving abilities and attention to detail.
• Ability to effectively prioritise tasks and manage time in a dynamic environment.
• Strong communication skills and the ability to work collaboratively with team members.=
• Proven experience working in a similar role, preferably in a 24/7 operational environment.=
• Willingness to work night shifts on a regular basis as part of the job requirement.