System Operator

Job Duties

• Monitor system performance and troubleshoot issues as they arise during the day and night shift. 
• Execute scheduled tasks and routine maintenance procedures to ensure optimal system functionality. 
• Respond promptly to system alerts and notifications, taking appropriate action to resolve issues and minimize downtime. 
• Document all activities, including incidents, resolutions, and maintenance procedures, in a detailed and organized manner. 
• Collaborate with other team members and departments to address system-related concerns and implement improvements. 
• Follow established protocols and procedures to ensure compliance with regulatory requirements and security standards. 
• Maintain a high level of professionalism and efficiency while working independently during the night shift. 
• Provide regular status updates for tasks-in-progress to team leads and inform team leads when unscheduled events are encountered. 
• Report for assigned shift duty on time. 

Education / Qualification    

• Degree in IT or equivalent work experience. 

Skills / Knowledge

• Strong technical skills and proficiency with system monitoring tools and software. 
• Excellent problem-solving abilities and attention to detail. 
• Ability to effectively prioritize tasks and manage time in a dynamic environment. 
• Strong communication skills and the ability to work collaboratively with team members. 

Working Experience 

• Proven experience working in a similar role, preferably in a 24/7 operational environment.