System Operator

Job Duties:

• Monitor system performance and troubleshoot issues as they arise during the day and night shift. 

• Execute scheduled tasks and routine maintenance procedures to ensure optimal system functionality. 

• Respond promptly to system alerts and notifications, taking appropriate action to resolve issues and minimize downtime. 

• Document all activities, including incidents, resolutions, and maintenance procedures, in a detailed and organized manner. 

• Collaborate with other team members and departments to address system-related concerns and implement improvements. 

• Follow established protocols and procedures to ensure compliance with regulatory requirements and security standards. 

• Maintain a high level of professionalism and efficiency while working independently during the night shift. 

• Provide regular status updates for tasks-in-progress to team leads and inform team leads when unscheduled events are encountered. 

• Report for assigned shift duty on time. 

Skills / Knowledge:

• Degree in IT or equivalent work experience. 

• Strong technical skills and proficiency with system monitoring tools and software. 

• Excellent problem-solving abilities and attention to detail. 

• Ability to effectively prioritize tasks and manage time in a dynamic environment. 

• Strong communication skills and the ability to work collaboratively with team members. 

• Proven experience working in a similar role, preferably in a 24/7 operational environment. 

• 12 months contract